Facilities Finance, Quality and Business Operations

We manage all issues relating to FM’s budget, finance, analytics, procurement, quality assurance, fleet management, cleaning, recycling and communications (in partnership with the Division of Business Affairs.)

Office Areas
Budget and Finance
Business Analytics
Process Improvement
Business Operations & Quality Assurance
– FM 311 Customer Service
– Fleet Management and Service Center
– Material Acquisition and Logistics (M.A.L.)
– Building Environmental Services
– Recycling
– Quality Assurance and Customer Relations
Service Rates
Communications

Comprised of a team of business professionals that are lean six sigma certified.

Name	Job Title	Department	Office	Phone	Email
Heather Barnhardt, 6σ	Cost Accountant	Business Office		704-687-0989	hbarnhar@charlotte.edu
William Boynton	Assistant Manager – Materials Acquisition and Logistics (M.A.L.)	Business Office		704-687-8808	wboynto1@charlotte.edu
Beth Brown	Workforce Data Analyst	Business Office		704-687-0554	elmurphy@charlotte.edu
Marc Casanova	Assistant Director – Fleet Management, Warehouse and Logistics (Fleet & M.A.L.)	Business Office		704-687-5401	mcasano2@charlotte.edu
Sherry Ceallaigh, M.P.M., P.M.P., I.M.P., 6σ	Director – Specialized Finance and Process Improvement	Business Office	Facilities Management Bldg #55, office 104	704-687-0516	sceallai@charlotte.edu
Pamela Erickson	Program Development & Education Manager	Business Office		704-687-0603	pamela.erickson@charlotte.edu
Solomon T. Franklin, M.A., 6σ	Chief Experience Officer (CXO) and Director – Business Operations and Quality Assurance	Business Office		704-687-5402	stfrankl@charlotte.edu
Kelly Freshcorn	Recycling & Universal Waste Operations Manager	Business Office		704-687-0607	kafreshc@charlotte.edu
Tracey Gibson	Fiscal Analyst	Business Office		704-687-0543	Tgibso22@charlotte.edu
Helen Giroux	Construction Finance Specialist	Business Office		704-687-0536	hgiroux@charlotte.edu
Julie Griffin	FM 311 Supervisor	Business Office		704-687-1311	jgrif107@charlotte.edu
Katherine Humphries	Building Environmental Services Manager	Business Office		704-496-3005	khumphr9@charlotte.edu
Jonathan Johnson	Fleet Parts and Customer Service Associate	Business Office		704-687-0599	jjohn594@charlotte.edu
Gabrielle Jones	Construction Finance Specialist	Business Office		704-687-6165	gjones70@charlotte.edu
Yolanda Lewis, M.S., 6σ	Director – Business Analytics and Accounting	Business Office		704-687-8588	ybrown@charlotte.edu
Christopher Lewis	Fleet Administrator	Business Office		704-687-0596	Clewi105@charlotte.edu
Jennifer Nicholson	Supervisor – Cost Accounting	Business Office			jnicho81@charlotte.edu
Noella Paquette, 6σ	Construction/Renovation Billing Specialist	Business Office		704-687-0547	njpaquet@charlotte.edu
Sonia Perez	Accountant	Business Office		704-687-0548	sperez6@charlotte.edu
VACANT	Strategic Support Specialist to the Executive Director	Business Office		704-687-8518
Joe Scollo	Building Environmental Services Manager	Business Office		704-687-0600	jscollo@charlotte.edu
Chad Smith	Training Coordinator	Business Office		704-687-8396	csmit672@charlotte.edu
Kenyel Spaulding	Assistant Director – Quality Assurance and Customer Relations	Business Office		704-687-0605	kspauld4@charlotte.edu
James Walsh	Business Reporting Analyst	Business Office		704-687-0287	jwalsh39@charlotte.edu
Melanie Witherspoon, M.P.A., I.M.P., 6σ	Executive Director – Facilities Finance, Quality and Business Operations	Business Office		704-687-0549	mewither@charlotte.edu