Facilities Finance, Quality and Business Operations
We manage all issues relating to FM’s budget, finance, analytics, procurement, quality assurance, fleet management, cleaning, recycling and communications (in partnership with the Division of Business Affairs.)
Office Areas
Budget and Finance
Business Analytics
Process Improvement
Business Operations & Quality Assurance
– FM 311 Customer Service
– Fleet Management and Service Center
– Material Acquisition and Logistics (M.A.L.)
– Building Environmental Services
– Recycling
– Quality Assurance and Customer Relations
Service Rates
Communications
Comprised of a team of business professionals that are lean six sigma certified.
| Name | Job Title | Department | Office | Phone | |
|---|---|---|---|---|---|
| Heather Barnhardt, 6σ | Cost Accountant | Business Office | 704-687-0989 | hbarnhar@charlotte.edu | |
| William Boynton | Assistant Manager – Materials Acquisition and Logistics (M.A.L.) | Business Office | 704-687-8808 | wboynto1@charlotte.edu | |
| Beth Brown | Workforce Data Analyst | Business Office | 704-687-0554 | elmurphy@charlotte.edu | |
| Marc Casanova | Assistant Director – Fleet Management, Warehouse and Logistics (Fleet & M.A.L.) | Business Office | 704-687-5401 | mcasano2@charlotte.edu | |
| Sherry Ceallaigh, M.P.M., P.M.P., I.M.P., 6σ | Director – Specialized Finance and Process Improvement | Business Office | Facilities Management Bldg #55, office 104 | 704-687-0516 | sceallai@charlotte.edu |
| Pamela Erickson | Program Development & Education Manager | Business Office | 704-687-0603 | pamela.erickson@charlotte.edu | |
| Solomon T. Franklin, M.A., 6σ | Chief Experience Officer (CXO) and Director – Business Operations and Quality Assurance | Business Office | 704-687-5402 | stfrankl@charlotte.edu | |
| Kelly Freshcorn | Recycling & Universal Waste Operations Manager | Business Office | 704-687-0607 | kafreshc@charlotte.edu | |
| Tracey Gibson | Fiscal Analyst | Business Office | 704-687-0543 | Tgibso22@charlotte.edu | |
| Helen Giroux | Construction Finance Specialist | Business Office | 704-687-0536 | hgiroux@charlotte.edu | |
| Julie Griffin | FM 311 Supervisor | Business Office | 704-687-1311 | jgrif107@charlotte.edu | |
| Katherine Humphries | Building Environmental Services Manager | Business Office | 704-496-3005 | khumphr9@charlotte.edu | |
| Jonathan Johnson | Fleet Parts and Customer Service Associate | Business Office | 704-687-0599 | jjohn594@charlotte.edu | |
| Gabrielle Jones | Construction Finance Specialist | Business Office | 704-687-6165 | gjones70@charlotte.edu | |
| Yolanda Lewis, M.S., 6σ | Director – Business Analytics and Accounting | Business Office | 704-687-8588 | ybrown@charlotte.edu | |
| Christopher Lewis | Fleet Administrator | Business Office | 704-687-0596 | Clewi105@charlotte.edu | |
| Jennifer Nicholson | Supervisor – Cost Accounting | Business Office | jnicho81@charlotte.edu | ||
| Noella Paquette, 6σ | Construction/Renovation Billing Specialist | Business Office | 704-687-0547 | njpaquet@charlotte.edu | |
| Sonia Perez | Accountant | Business Office | 704-687-0548 | sperez6@charlotte.edu | |
| VACANT | Strategic Support Specialist to the Executive Director | Business Office | 704-687-8518 | ||
| Joe Scollo | Building Environmental Services Manager | Business Office | 704-687-0600 | jscollo@charlotte.edu | |
| Chad Smith | Training Coordinator | Business Office | 704-687-8396 | csmit672@charlotte.edu | |
| Kenyel Spaulding | Assistant Director – Quality Assurance and Customer Relations | Business Office | 704-687-0605 | kspauld4@charlotte.edu | |
| James Walsh | Business Reporting Analyst | Business Office | 704-687-0287 | jwalsh39@charlotte.edu | |
| Melanie Witherspoon, M.P.A., I.M.P., 6σ | Executive Director – Facilities Finance, Quality and Business Operations | Business Office | 704-687-0549 | mewither@charlotte.edu |